Google Workplace is a suite of online products from Google that help you with a variety of tasks. It includes, among others, Gmail, Google Drive, Google File Stream, and Google Calendar. Together, these products form the backbone of many daily tasks, and because they are all from Google, they have interoperability in a variety of ways.
Before you start the course, it’s important to know that there are a few buttons that are similar across all products. They will appear at the top of Gmail, Drive, and Calendar, for example.
Of note –
The Google Apps button allows you to easily open another product under the same username. So, for example, if you are signed in to Google Calendar, you can click here, and select Gmail, and it will open a new tab and automatically sign you in to Gmail (see image below). You can do this for any Google product.
In any Google product, you can access settings specific to that product from this icon on the top right. Many people like to customize, for example, their Gmail layout. You can find such settings here.
Within many Google products, you will also see this icon. It shows additional options related to what you are currently viewing.
Sanford Worthington offers an EMR which you will be trained on separately. This course is extremely short as there is only one point that needs to be emphasized: Their passwords for the EMR expire after 60 days. If you find yourself in the situation where you cannot login to the EMR, you should first remember this, and contact their IT department at 877-949-5678 for a new temporary password.
This course is designed to quickly get new rtNOW agents up to speed with rtNOW policies, technology, and processes. Once completed, an rtNOW agent should be able to schedule their own hours, take calls, and submit their call tracking information for payment.