In many ways, the “passwords” page will be one of your greatest resources.  It is a password protected web page that has a list of commonly used links and passwords that are shared among all rtNOW agents.

It can be found here: https://www.rtnow.net/passwords

The password for the this page should have already been provided to you.  Please check for it in your @rtnow.net emails.  Please keep it safe.  If it hasn’t been provided to you, please contact rtNOW leadership and get the password before proceeding.  When we change the password to any technology that is shared among all rtNOW agents, we will also change the password for this page.  When the password for this “passwords” page changes, we will communicate it to you directly to your rtNOW email.

You will want to bookmark this “passwords” page, and open it at the beginning of your shift.  When in doubt about a password for a shared utility – just remember to go here.  It will always have the most recent password listed.

Resources such as the Dashboard and links to commonly used tools such as the rtNOW app appear here to make your job easier.

Please obtain the password, click on the link above, and scroll to see what is there.  Keep the tab open, as we will explain the resources listed there in detail throughout this course.