rtNOW is relatively new to ClickUp.  In many ways, we are using it beyond it’s original intention, and we are far from “experts”.  It may be as you go through this course that you see something inaccurate, or that could potentially be done better, or in another way.  You are encouraged to discuss this with your fellow admins!  There have been more than one instance when a colleague brought a ClickUp functionality or process that improved life for everyone.  We have broken new ground by finding and utilizing this tool for respiratory purposes, but we are still learning.  Please feel free to speak up!