We have set up employee-specific tasks for each service line, that simply stay open and which we continually track time to. Each employee tracks their own time based on which task they are working on.
Time Tracking Task Options
There are currently 6 specific tasks set up to track time, but this may change as we continue to grow.
- PAP Setup
rtNOW Payroll Dashboard
We have set up a ClickUp Dashboard to help collect all tracked time and call data across rtNOW in one place. It is called the rtNOW Payroll Dashboard and can be found in the dashboard’s menu. When using the dashboard, it is important to remember that all data is based on the previous week (Sunday-Saturday) and it is recommended to refresh the page for the most up to date information by clicking refresh at the top right of the dashboard.
It is important to check for any approved overtime in the top right widget box. Any overtime that has been approved for last week will be listed here. The rtNOW policy states that no more than 40 hours worked per pay period is allowed and will not be paid, unless prior approval is received from the Operation’s Manager.
Navigating the Dashboard
All hours for the team leads, schedulers, sleep specialists, sleep advocates, and vent follow up RTs will be listed on the left side of the dashboard.
All hours for the RPM (Spire) RTs, and hours worked for Special Services accounts (Keva & ZephyRX) will be listed on the right side of the dashboard.
All PTO Request hours for last week will be entered in the PTO Request section. This is manually entered for the previous week by the team leads when requested by the employee by email before Sunday at 8pm CST.
All Inpatient Services data can be found at the bottom of the dashboard by scrolling down.
Inpatient Call Log
This section is generated from the on-call RT’s call tracking form entries. To correctly categorize for payroll, you must look at both the Inpatient Service Type column and the Inpatient Call Type column to interpret the correct amount to be paid for each call.
- Facility – Initial = $60
- Facility – Test = $20
- Facility – Follow Up = $0 (Not Paid)
- Facility – RoboCall/Wrong Number = $0 (Not Paid)
- DME – Initial = $20
- DME – Follow Up = $0 (Not Paid)
- DME – RoboCall/Wrong Number = $0 (Not Paid)
- Hospice – Initial = $20
- Hospice – Follow Up = $0 (Not Paid)
- Hospice – RoboCall/Wrong Number = $0 (Not Paid)
- Specials – Initial = $20
rtNOW Weekend Report
This section is completed manually by the team lead each week for the previous week. It contains all weekend and holiday shift premiums to be paid in addition to the normal hourly rate for the on-call RTs.
Open the rtNOW App page and login using your credentials.
Navigate to the “Reports” tab at the top left of the screen. You must then set your dates to match last week’s payroll period.
Scroll down to the “rtNOW Agents” report. All hours worked during the dates you have set will show up in the scheduled column.
Please note that this is the total hours worked for the payroll period including weekend hours. This means that all hours listed here are at the regular rate and then you must add the weekend/holiday pay in addition to this.