As mentioned in the discussion of the “Schedule Block Modal”, rtNOW has 2 distinct environments. This allows white-labeling of the software.
You will see the environments reflected in 2 places:
- The Calendar filters (on the Schedule page).
- On the Schedule Block Modal.
As mentioned previously, if you are in the unique situation where you are both an rtNOW employee, and working for a hospital using the rtNOW solution as a white-labeled software, you will select the “facility” environment.
But most people always want to make sure the environment is set to “rtNOW”.