As mentioned in the discussion of the “Schedule Block Modal”, rtNOW has 2 distinct environments.  This allows white-labeling of the software.

You will see the environments reflected in 2 places:

1. The Calendar filters (on the Schedule page).
2. On the Schedule Block Modal.

As mentioned previously, if you are in the unique situation where you are both an rtNOW employee, and working for a hospital using the rtNOW solution as a white-labeled software, you will select the “facility” environment.

But most people always want to make sure the environment is set to “rtNOW”.